Introduction
The following is the contractual document that will govern the contracting of professional services, interactive demos, and the use of the Learning Hub platform through the website www.leeuwwolk.com owned by Productos y servicios Mengom SAS (hereinafter "Leeuwwolk").
Acceptance of this document means that the user:
- Has read, understands and comprehends what is stated herein.
- Is an adult (18 years or older) with sufficient capacity to contract.
- Assumes all obligations set forth herein.
- Agrees to comply with the established terms.
These conditions will have an indefinite period of validity and will be applicable to all contracts and use of services made through the website www.leeuwwolk.com
Leeuwwolk reserves the right to unilaterally modify these Terms and Conditions, without affecting services that were contracted prior to the modification. Changes will be published on this page with the corresponding update date.
1. IDENTITY OF THE PARTIES
1.1 The Provider
The provider of services contracted by the user is:
Legal Name: Productos y servicios Mengom SAS
Trade Name: Leeuwwolk - The PrivAIte Company
Address: Contadero, ZIP 05500, Mexico City, Mexico
Tax ID: PSM250108K91
Website: www.leeuwwolk.com
Contact email: [email protected]
Support email: [email protected]
1.2 The User
"User" means any individual or legal entity that accesses, browses, uses or contracts the services offered at www.leeuwwolk.com
2. PURPOSE OF THE CONTRACT
This contract aims to regulate the contractual relationship between Leeuwwolk and the User when they:
- Use the interactive artificial intelligence demos available on the site
- Access Learning Hub content
- Request information or quotations for professional services
- Contract consulting, development or AI implementation services
- Interact with the blog and educational resources of the site
3. SERVICES OFFERED
3.1 Interactive Demos
Leeuwwolk offers free access to interactive demos that illustrate the capabilities of our artificial intelligence solutions. These demos:
- Are provided "as is" for educational and demonstrative purposes
- May have functionality limitations compared to complete solutions
- Do not constitute specific professional advice
- May be modified, updated or discontinued without prior notice
- Do not guarantee 24/7 availability
3.2 Learning Hub
Our educational platform Learning Hub offers:
- Paid courses: Complete training in private artificial intelligence, automation and RAG
- Free resources: Articles, basic guides and introductory tutorials
- Multilingual content: Available in Spanish, English and German
- Certificates: Upon completion of paid courses
Access and Conditions:
- Access may require prior registration
- Content is for personal or company internal educational use only
- Reproduction, distribution or commercialization of content without authorization is prohibited
- Leeuwwolk reserves the right to modify or update content
3.3 Professional Services
Leeuwwolk offers professional services in:
- Consulting: Strategic advice on private AI implementation
- Custom Development: Tailored AI solutions for your organization
- Implementation: Deployment of automation and RAG systems
- Training: Workshops and training for teams
Contracting: Professional services are formalized through:
- Written commercial proposal with scope and costs
- Specific service provision contract
- Detailed Statement of Work (SOW)
4. REGISTRATION AND USER ACCOUNT
4.1 Account Creation
To access certain services (such as Learning Hub), the User must create an account by providing:
- Full name
- Valid email address
- Secure password
- Company or organization (optional)
4.2 User Responsibilities
The User agrees to:
- Provide truthful, accurate and updated information
- Maintain the confidentiality of their access credentials
- Immediately notify Leeuwwolk of any unauthorized use of their account
- Not share their account with third parties
- Update their information when necessary
4.3 Username
The User may not choose as username:
- Words that identify the user as a member of Leeuwwolk
- Offensive, insulting or discriminatory expressions
- Names that violate intellectual property rights
- Content contrary to law or good customs
5. ACCEPTABLE USE
5.1 Permitted Use
The User may:
- Browse and explore the site content
- Use demos for educational purposes and evaluation
- Access Learning Hub resources and materials
- Request information about services
- Share links to our content (with attribution)
5.2 Prohibited Use
It is strictly prohibited to:
- Use the site for illegal or unauthorized purposes
- Attempt to access restricted areas or internal systems
- Reverse engineer our demos or code
- Extract content through web scraping or automated methods
- Transmit viruses, malware or malicious code
- Intentionally overload our servers
- Impersonate another person or entity
- Reproduce, distribute or commercialize our content without authorization
- Use our services to compete directly with Leeuwwolk
6. INTELLECTUAL PROPERTY
6.1 Copyright
All content on the website www.leeuwwolk.com, including but not limited to:
- Texts, blog articles, whitepapers and guides
- Source code, scripts and interactive demos
- Design, graphics, logos, images and icons
- Videos, animations and multimedia content
- Structure, organization and site design
- Learning Hub materials
Are the exclusive property of Leeuwwolk or its licensors and are protected by:
- Federal Copyright Law (Mexico)
- International copyright treaties
- Applicable intellectual property laws
6.2 Trademarks
The marks "Leeuwwolk", "The PrivAIte Company" and all related logos are registered or in the process of being registered trademarks of Productos y servicios Mengom SAS.
Unauthorized use of these marks is prohibited and may result in legal action.
6.3 Limited Use License
The User is granted a limited, non-exclusive, non-transferable and revocable license to:
- Access and view site content
- Use demos for internal evaluation
- Download materials expressly offered for download
This license does NOT include the right to:
- Modify, adapt or create derivative works
- Reproduce or distribute content
- Commercialize or resell our services
- Use our marks without written authorization
7. PRICES AND PAYMENTS (For Professional Services)
7.1 Quotations
Commercial proposals and quotations:
- Are valid for 30 calendar days from issuance
- Are expressed in Mexican pesos (MXN) or US dollars (USD)
- Include VAT separately (16% in Mexico)
- May be modified due to changes in project scope
7.2 Payment Methods
We accept the following payment methods:
- Stripe: Credit and debit cards (Visa, Mastercard, American Express)
- PayPal: PayPal account or linked cards
- Bank transfer (SPEI)
- Bank deposit
7.3 Invoicing
All payments will result in the issuance of a Digital Tax Receipt (CFDI) in the client's name. The invoice will be sent by email in XML and PDF format.
8. LIMITATION OF LIABILITY
8.1 General Disclaimer
The website and all its services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement of third party rights
- Continuous and uninterrupted availability
- Absence of errors or viruses
8.2 Limitation of Damages
Under no circumstances will Leeuwwolk, its directors, employees, agents or affiliates be liable for:
- Direct, indirect, incidental, special or consequential damages
- Loss of profits, data, business opportunities or reputation
- Damages arising from use or inability to use the site
- Errors, interruptions or service delays
- Viruses or malicious code from third parties
Leeuwwolk's total liability will not exceed the amount paid by the User in the last 12 months for contracted professional services.
8.3 Exceptions
This limitation of liability does not apply when:
- There is fraud or bad faith by Leeuwwolk
- Applicable law does not allow such limitations
- It involves damages to the physical integrity of persons
9. INDEMNIFICATION
The User agrees to indemnify, defend and hold harmless Leeuwwolk, its directors, employees, agents and affiliates from any claim, demand, loss, damage, liability, cost or expense (including reasonable legal fees) arising from or related to:
- Your use of the site or services
- Your violation of these Terms and Conditions
- Your violation of third party rights, including intellectual property
- Any content you provide or submit
- Your fraudulent or illegal conduct
10. SERVICE MODIFICATIONS
Leeuwwolk reserves the right to:
- Modify, suspend or discontinue any part of the site or services
- Update these Terms and Conditions when necessary
- Change prices for future services (with prior notice to existing clients)
- Add new features or services
- Perform scheduled or emergency maintenance
Substantial modifications will be communicated at least 15 days in advance.
11. TERMINATION
11.1 By Leeuwwolk
We may suspend or terminate your access to the site and services immediately, without prior notice, for:
- Violation of these Terms and Conditions
- Fraudulent, abusive or illegal behavior
- Use that endangers the security or integrity of our systems
- Non-payment of contracted services
- Legal or governmental requirement
11.2 By the User
The User may terminate their relationship with Leeuwwolk at any time by:
- Ceasing to use the site and services
- Requesting account deletion at: [email protected]
- Revoking consent for personal data processing
11.3 Effects of Termination
Upon termination:
- All granted permissions and licenses will be revoked
- Access to services and restricted content will be removed
- Pending payment obligations will remain in effect
- Data will be retained according to our Privacy Policy
12. LINKS TO THIRD PARTY SITES
The site may contain links to third party websites provided solely for your convenience. Leeuwwolk:
- Does not control or endorse these external sites
- Is not responsible for their content, policies or practices
- Does not guarantee the availability or accuracy of information
- Recommends reviewing the privacy policies of external sites
13. APPLICABLE LAW AND JURISDICTION
13.1 Applicable Law
These Terms and Conditions are governed by the laws of the United Mexican States, without reference to its conflict of laws principles.
13.2 Jurisdiction
For any dispute arising from these Terms, the parties expressly submit to the jurisdiction of the competent courts of Mexico City, Mexico, waiving any other jurisdiction that may correspond to them.
13.3 International Compliance
If you access the site from outside Mexico:
- You are responsible for complying with applicable local laws
- You acknowledge that Mexican laws will apply to the contractual relationship
- For clients in the European Union, GDPR will also apply regarding data protection
14. GENERAL PROVISIONS
14.1 Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Leeuwwolk regarding the use of the site and services.
14.2 Severability
If any provision of these Terms is deemed invalid or unenforceable by a court, the remaining provisions will remain in full force and effect.
14.3 Waiver
Failure by Leeuwwolk to exercise any right or provision will not constitute a waiver of such right or provision.
14.4 Assignment
The User may not assign these Terms without prior written consent from Leeuwwolk. Leeuwwolk may assign these Terms without restrictions.
14.5 Notifications
Notifications related to these Terms will be made:
- By email to the address provided by the User
- By posting on the website
- By certified mail to the registered address (when applicable)
14.6 Language
These Terms are available in Spanish, English and German. In case of discrepancy between versions, the Spanish version shall prevail.
15. CONTACT
For questions, comments or requests related to these Terms and Conditions:
General email: [email protected]
Legal email: [email protected]
Website: www.leeuwwolk.com
Address: Contadero, ZIP 05500, Mexico City, Mexico
Tax ID: PSM250108K91
Last update date: October 2025
By continuing to use our website after this date, you accept these updated Terms and Conditions.